Boyang Shu
Sociology and Political Science · 2019
A researcher in the Science corpus: 1 paper; trusts 5 researchers and is trusted by 0 researchers here, as inferred from the citation graph.
Subfields
- Sociology and Political Science — 11 citations into it
- Artificial Intelligence — 8 citations into it
- Marketing — 7 citations into it
- Social Psychology — 7 citations into it
- Organizational Behavior and Human Resource Management — 6 citations into it
Whom Boyang Shu trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Papers from Boyang Shu's perspective
Ordered by how strongly the researchers Boyang Shu trusts endorse each paper. Same corpus, a different order for every researcher.
- Customer-Employee Rapport in Service Relationships
- Toward a More Robust Theory and Measure of Social Presence: Review and Suggested Criteria (Presence - Teleoperators and Virtual Environments)
- Brave new world: service robots in the frontline (Journal of Service Management)
- Domo Arigato Mr. Roboto
- The role of rapport in professional services: antecedents and outcomes
- Trust in industrial service relationships: behavioral consequences, antecedents and the moderating effect of the duration of the relationship
- Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory
- Revisiting the uncanny valley theory: Developing and validating an alternative to the Godspeed indices (Computers in Human Behavior)
- The potential for tourism and hospitality experience research in human-robot interactions
- Exploring customer experiences with robotics in hospitality (International Journal of Contemporary Hospitality Management)
Their papers
- Enhancing hospitality experience with service robots: the mediating role of rapport building (2019) — 375 citations