Lawrence R. Lepsito

Sociology and Political Science · 2003–2007

A researcher in the Science corpus: 2 papers; trusts 2 researchers and is trusted by 1 researcher here, as inferred from the citation graph.

Subfields

Whom Lawrence R. Lepsito trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. D. Gursoy
  2. Kenneth A. Bollen

Who trusts Lawrence R. Lepsito overall

  1. Christina G. Chi

Papers from Lawrence R. Lepsito's perspective

Ordered by how strongly the researchers Lawrence R. Lepsito trusts endorse each paper. Same corpus, a different order for every researcher.

  1. The Bottom Line Impact of Organizational Responses to Customer Complaints
  2. A Content Analysis of Consumer Complaints, Remedies, and Repatronage Intentions Regarding Dissatisfying Service Experiences
  3. Customer complaints and organizational responses: the effects of complainants' perceptions of justice on satisfaction and loyalty
  4. Negative Word-of-Mouth Communication Intention: An Application of the Theory of Planned Behavior
  5. Travelers’ Prior Knowledge and its Impact on their Information Search Behavior
  6. Testing Structural Equation Models
  7. Segmenting Dissatisfied Restaurant Customers Based on Their Complaining Response Styles
  8. Applications of structural equation modeling in psychological research. (Annual Review of Psychology)
  9. Use of structural equation modeling in operations management research: Looking back and forward ☆
  10. Prior Product Knowledge and Its Influence on the Traveler's Information Search Behavior

Their papers