A. Isic
General Health Professions · 2003
A researcher in the Science corpus: 1 paper; trusts 1 researcher and is trusted by 0 researchers here, as inferred from the citation graph.
Subfields
- General Health Professions — 7 citations into it
- Sociology and Political Science — 7 citations into it
Whom A. Isic trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Who trusts A. Isic overall
Papers from A. Isic's perspective
Ordered by how strongly the researchers A. Isic trusts endorse each paper. Same corpus, a different order for every researcher.
- Emotional labor and burnout: Comparing two perspectives of "people work"
- Development and validation of the Emotional Labour Scale
- WORK RELATIONSHIPS IN TELEPHONE CALL CENTRES: UNDERSTANDING EMOTIONAL EXHAUSTION AND EMPLOYEE WITHDRAWAL
- Emotion work and psychological well-being: A review of the literature and some conceptual considerations
- Emotion regulation in the workplace: a new way to conceptualize emotional labor. (Journal of Occupational Health Psychology)
- Employee Well-being in Call Centres
- Antecedents of workplace emotional labor dimensions and moderators of their effects on physical symptoms
- The Influence of Culture, Community, and the Nested-Self in the Stress Process: Advancing Conservation of Resources Theory
- Emotional labor: A conceptualization and scale development
- Toward understanding emotional management at work: A quantitative review of emotional labor research.