Kai Moltzen

Organizational Behavior and Human Resource Management · 2004–2006

A researcher in the Science corpus: 2 papers; trusts 5 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

Whom Kai Moltzen trusts

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Rolf van Dick (in Organizational Behavior and Human Resource Management)
  2. Dieter Zapf (in Sociology and Political Science)
  3. M. Riketta (in Organizational Behavior and Human Resource Management)
  4. David Holman (in Sociology and Political Science)
  5. D. van Knippenberg (in Organizational Behavior and Human Resource Management)

Papers from Kai Moltzen's perspective

Ordered by how strongly the researchers Kai Moltzen trusts endorse each paper. Same corpus, a different order for every researcher.

  1. WORK RELATIONSHIPS IN TELEPHONE CALL CENTRES: UNDERSTANDING EMOTIONAL EXHAUSTION AND EMPLOYEE WITHDRAWAL
  2. Employee Well-being in Call Centres
  3. Psychology in organizations: The social identity approach
  4. Development and validation of the Emotional Labour Scale
  5. Customer-related social stressors and burnout. (Journal of Occupational Health Psychology)
  6. Antecedents of workplace emotional labor dimensions and moderators of their effects on physical symptoms
  7. Work Motivation and Performance: A Social Identity Perspective
  8. Organizational identification: A meta-analysis
  9. Emotion regulation in the workplace: a new way to conceptualize emotional labor. (Journal of Occupational Health Psychology)
  10. Emotion work and psychological well-being: A review of the literature and some conceptual considerations

Their papers