G. Fisher
Organizational Behavior and Human Resource Management · with Dick · 2006
A researcher in the Science corpus: 2 papers; trusts 4 researchers and is trusted by 0 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 32 citations into it
- Sociology and Political Science — 27 citations into it
Whom G. Fisher trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Papers from G. Fisher's perspective
Ordered by how strongly the researchers G. Fisher trusts endorse each paper. Same corpus, a different order for every researcher.
- Antecedents of workplace emotional labor dimensions and moderators of their effects on physical symptoms
- Employee Well-being in Call Centres
- Emotion regulation in the workplace: a new way to conceptualize emotional labor. (Journal of Occupational Health Psychology)
- Customer-related social stressors and burnout. (Journal of Occupational Health Psychology)
- Work Motivation and Performance: A Social Identity Perspective
- Psychology in organizations: The social identity approach
- Organizational identification: A meta-analysis
- The Social Identity Theory of Intergroup Behavior.
- Emotion regulation in customer service roles: testing a model of emotional labor. (Journal of Occupational Health Psychology)
- Social identity, social influence and reactions to potentially stressful tasks: support for the self-categorization model of stress
Their papers
- Work motivation, organisational identification, and well-being in call centre work (2006) — 294 citations
- A test of basic assumptions of Affective Events Theory (AET) in call centre work (2006) — 320 citations