Jordanian Consumers’ Adoption of Telebanking: Influence of Perceived Usefulness, Trust and Self-Efficacy

By Ali Abdallah Alalwan, Yogesh Kumar Dwivedi, Nripendra P. Rana, Antonis Constantinou Simintiras. 2016

115 citations recorded by the source corpus.

Subfields: Information Systems and Management, Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/f1ba229ec1c14597ade3c76356303c1de93c07e6

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Citations in the corpus

A cross-cultural study of the intention to use mobile banking between Lebanese and British consumers: Extending UTAUT2 with security, privacy and trust (2019, background): “…in ﬂ uence was found to have no e ﬀ ect on customers' decision to adopt a speci ﬁ c technology, as evidenced in di ﬀ erent contexts (online shopping in Spain, telebanking and mobile banking respectively in Jordan) by Escobar-Rodriguez, Carvajal-Trujillo [72] and Alalwan et al. [3,9], respectively.”
Examining factors influencing Jordanian customers’ intentions and adoption of internet banking: Extending UTAUT2 with risk (2018, background): “Thus, further benefits and utilities perceived by using IB could contribute to the price value of IB (Alalwan et al., 2016b; Sheth et al., 1991; Tarhini et al., 2016; Zhu et al., 2013).”
How social media influencers affect behavioural intentions towards recommended brands: the role of emotional attachment and information value (2021, methodology): “These common ways in which consumers interact with brands have raised the interest of marketing researchers and practitioners over the social media platforms (see Alalwan et al., 2016, for a review).”
Factors influencing adoption of mobile banking by Jordanian bank customers: Extending UTAUT2 with trust (2017, methodology): “…and resources required (e.g. 4G services, smart phones, Wi-Fi) to run Mobile banking could attach customers further financial cost, thus, enhancing the important role of price value among the conceptual model (Alalwan et al., 2016b; Riquelme and Rios, 2010; Gerrard et al., 2006; Sathye, 1999).”
The role of digital influencers in brand recommendation: Examining their impact on engagement, expected value and purchase intention (2019, unknown): “Because of the lack of a sampling frame that meets these requirements, a non-probabilistic convenience sampling procedure was deemed to be the most suitable sampling technique for the data collection process (e.g., Alalwan, Dwivedi, Rana, & Simintiras, 2016; Al-Debei, Akroush, & Ashouri, 2015).”
Digital banking, customer experience and bank financial performance : UK customers' perceptions (2018, background): “A study of Jordanian banks found that perceived usefulness, trust, and self-efficacy are predicting factors to use of telebanking (Alalwan et al., 2016).”