Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work

By Susan Leigh Star, Anselm Strauss. 1999

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On the genealogy of machine learning datasets: A critical history of ImageNet (2021, background): “” Seen as a natural resource to be extracted, the “ data as oil ” metaphor has been persistent within both corporate and academic contexts (Puschmann and Burgess, 2014; Stark and Hoffmann, 2019).”
This is Not a Boundary Object: Reflections on the Origin of a Concept (2010, background): “Invisible work, a concept I had encountered in doing feminist activist work, originally referred to unpaid housework (see Star and Strauss 1999).”
A Data-Driven Analysis of Workers' Earnings on Amazon Mechanical Turk (2017, background): “identify potential strategies for workers to increase their earnings. Unpaid Work It is not always obvious what counts as work on crowdsourcing platforms. Working on AMT often involves invisible work [62]—time spent on work that is directly/indirectly related to completing HITs yet unpaid. There are”
Reconfiguring Boundary Relations: Robotic Innovations in Pharmacy Work (2012, background): “” Assistants were forgotten because their activities constituted back-end “invisible work” (Star and Strauss 1999), which was more easily overlooked.”
Shaping tasks and relationships at work: Examining the antecedents and consequences of employee job crafting (2007, background): “Qualitative work has found some evidence that individuals’ enactment of their jobs predicts smooth work and project completion (Fletcher, 1998; Star & Strauss, 1999) and serves broader organizational performance goals (Worline, Wrzesniewski, & Rafaeli, 2002).”
Social Media, Knowledge Sharing, and Innovation: Toward a Theory of Communication Visibility (2014, unknown): “Star and Strauss (1999) argue that when the content and structure of one’s work are invisible to his or her collaborators, effective coordination can be difficult to achieve.”
Perceiving and responding to challenges in job crafting at different ranks: When proactivity requires adaptivity (2010, background): “Wrzesniewski and Dutton (2001) outline a typology of job crafting forms and provide examples of these from a range of empirical studies (e.g., Benner, Tanner, & Chesla, 1996; Cohen & Sutton, 1998; Fine, 1996; Fletcher, 1998; Star & Strauss, 1999; Jacques, 1993).”
Identifying Challenges and Opportunities in Human-AI Collaboration in Healthcare (2019, background): “Star and Strauss’s (1999) sensitizing concept of “invisible work” includes those activities (often types of emotional labor, but also undervalued activities and marginalized perspectives) that are not supported by organizational processes or technological systems [18].”
Infrastructure and Ethnographic Practice (2002, background): “Again, though, there is an opportunity for social archaeology for the analyst of infrastructure (Star and Strauss, 1999, discuss this in relation to the design of CSCW systems).”
Between Subjectivity and Imposition (2020, background): “We propose four (interconnected) reasons for integrating such a perspective into research: First, this perspective could contribute to making work visible [30, 44, 75].”
The cultural work of microwork (2015, methodology): “I take these distinctions as diagnostic – as creative as “menial” workers are in situ (Star and Strauss, 1999; Suchman, 1995: 59; Suchman and Bishop, 2000: 331), these are categories that shape practice in ecologies of AMT.”