Skills for disruptive digital business

By Maria José Sousa, Á. Rocha. Journal of business research, 2019

308 citations recorded by the source corpus.

Abstract This article analyses the concept of skills and also investigates the skills needed to create and manage disruptive digital business which is emerging from the IT evolution. The primary purpose is to identify skills which need to be developed to manage a disruptive digital business. The technologies, disruptive business and the skills needed by managers were identified through content analysis of semi-structured interviews with seven IT specialists. To analyze the development of the level of skills needed was conducted an online survey with managers and the final output of the research is a proposal of a model of skills` development for managers of the disruptive business. Ultimately, the result of this research are the lessons uncovered and the proposal made for a model of skills development for disruptive business managers, which identifies three types/categories of skills needing development – innovation, leadership, and management.

Subfields: Industrial and Manufacturing Engineering, Management Information Systems, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/eff256fa0974cf47075b38444c47c0da42f9504d

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In Industrial and Manufacturing Engineering

In Management Information Systems

In Strategy and Management

Citations in the corpus

A systematic review on digital literacy (2022, background): “Research work in digital literacy is critical in a context of disruptive digital business, and more recently, the pandemic-triggered accelerated digitalisation (Beaunoyer, Dupéré & Guit-ton, 2020; Sousa & Rocha 2019).”
Examining the effects of robots' physical appearance, warmth, and competence in frontline services: The Humanness‐Value‐Loyalty model (2021, background): “Apart from contributing to performance enhancement (Sousa & Rocha, 2019), robots are expected to shake the employment horizon in the medium term (Edwards et al., 2017).”
Setting the future of digital and social media marketing research: Perspectives and research propositions (2020, background): “B2B companies face challenges in digital marketing technology investment decisions (Sena and Ozdemir, 2019) as well as on deciding how and what skills to develop (Sousa and Rocha 2019).”
The Role of Leadership in a Digitalized World: A Review (2019, background): “A few studies also integrate expert surveys with interviews to IT specialists (Sousa and Rocha, 2018) and C-level managers (Horner-Long and Schoenberg, 2002).”