The current state and future of brand experience
By Bernd H. Schmitt, J. Josko Brakus, L. Zarantonello. 2014
102 citations recorded by the source corpus.
Subfields: Literature and Literary Theory, Marketing, Sociology and Political Science
View Paper: https://www.semanticscholar.org/paper/eb54f5915b3a1d35542fc3a6e01a4dc944abb589
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In Literature and Literary Theory
In Marketing
In Sociology and Political Science
Citations in the corpus
- Do brands make consumers happy?- A masstige theory perspective (2021, background): “For example, customer satisfaction is largely seen as the non-emotional evaluation and judgement related to brands (Yi and Nataraajan, 2018; Schmitt et al., 2014) whereas brand happiness is”