Changing mental models: HR's most important task

By Jeffrey Pfeffer. 2005

156 citations recorded by the source corpus.

Subfields: Strategy and Management

View Paper: https://www.semanticscholar.org/paper/e012babe67cca4b3c562dc9a22bff5cf1706fc55

How researchers see this paper

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In Strategy and Management

1. Sander Sværi
2. Göran Svensson
3. Terje Slåtten

Citations in the corpus

• Service quality and turnover intentions as perceived by employees (2011, background): “Frontline employees are an important source of competitive advantage in many service organizations (Pfeffer, 2005).”
• The impact of human resource management practices and career satisfaction on employee’s turnover intention (2020, background): “However, when HRM practices adopt a strategic role, it focuses on producing high performance in the near future (Pfeffer, 2005).”
• 5 Turnover and Retention Research: A Glance at the Past, a Closer Review of the Present, and a Venture into the Future (2008, background): “The acquisition, development and retention of talent form the basis for developing competitive advantage in many industries and countries (Pfeffer, 1994, 2005).”