The Effects of Quality and Satisfaction on Awareness and Behavioral Intentions: Exploring the Role of a Wine Festival

By J. Yuan, S. Jang. 2008

328 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Sociology and Political Science, Tourism, Leisure and Hospitality Management

View Paper: https://www.semanticscholar.org/paper/dd4a58c5128dd036108cf8a4f5b050f9390daa1f

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In Organizational Behavior and Human Resource Management

In Sociology and Political Science

In Tourism, Leisure and Hospitality Management

Citations in the corpus

Relationship between Perceived Risk, Evaluation, Satisfaction, and Behavioral Intention: A Case of Local-Festival Visitors (2016, background): “28 characteristic of some individuals (Parker & Tavassoli, 2000); some individuals tend to demand more stimulation and variety, and this characteristic affects future behavior (Assaker et al., 2011; Hanna & Wagle, 1988; Novaski, 2008; Yuan & Jang, 2008).”
Influence of festival attribute qualities on Slow Food tourists’ experience, satisfaction level and revisit intention (2015, methodology): “All the measured items were based on previous studies (Baker and Crompton, 2000; Cole and Chancellor, 2009; Crompton and Love, 1995; Lee et al., 2008; Özdemir and Culha, 2009; Yuan and Jang, 2008) and reformulated to suit the context of the Mold Slow Food festival.”
Tourist loyalty to a local cultural event: The case of Turkmen handicrafts festival (2016, unknown): “Improving the quality leads to increased visitations and revenues (Yuan & Jang, 2008).”
Festival attributes and perceptions: a meta-analysis of relationships with satisfaction and loyalty. (2017, background): “Festival attributes and perceptions: A meta-analysis of relationships with satisfaction and loyalty Sarah Tanford, Ph.D. *, Shinyong Jung, M.S., MBA William F. Harrah College of Hotel Administration, University of Nevada Las Vegas, 4505 S. Maryland Parkway, Box 456021 Las Vegas, NV 89154-6021, Unite”
Festival Tourists’ Emotion, Perceived Value, and Behavioral Intentions: A Test of the Moderating Effect of Festivalscape (2011, unknown): “…and perceptions (Fredline & Faulkner, 2000; Jeong & Faulkner, 1996), destination image and marketing (Getz, 1997; Hall, 1992; Van den Berg et al., 2000), attendance motivation (Dewar, Meyer, & Li, 2001; Lee, Lee, & Wicks, 2004), and tourists’ experience (Tain-Cole & Illum, 2006; Yuan & Jang, 2008).”
The impact of corporate reputation on brand attitude and purchase intention (2016, background): “2001; Everard and Galletta 2006; Yuan and Jang 2008).”
Factors influencing tourists' revisit intentions (2010, background): “Contrary to the cognitive focus of perceptions, SAT is an affective response to a product or service (Yuan and Jang, 2008).”
Do Satisfied Tourists Really Intend to Come Back? Three Concerns with Empirical Studies of the Link between Satisfaction and Behavioral Intention (2015, background): “For example, Yuan and Jang (2007) ask respondents about their likelihood of buying local wines and visiting local wineries; Weaver, Weber, and McCleary (2007) ask respondents how likely they are to visit Hong Kong for pleasure travel.”
The effect of environmentally friendly perceptions on festival visitors’ decision-making process using an extended model of goal-directed behavior (2012, background): “Many studies have identified various antecedents of behavioral intention in the tourism literature (e.g., Lam&Hsu, 2004, 2006; Lee, Petrick, & Crompton, 2007; Yuan & Jang, 2008).”
Effect of Event Service Quality and Satisfaction on Happiness Among Runners of a Recurring Sport Event (2015, background): “…1990), researchers building on more recent empirical findings from the leisure literature (Lee, Graefe, & Burns, 2007; Li & Petrick, 2010; Thrane, 2002; Yuan & Jang, 2008), consider event service quality to be an antecedent of customer satisfaction and ultimately happiness with the purchase.”
Self-Congruity and Functional Congruity in Brand Loyalty (2015, background): “The values for TLI, CFI, NFI, and GFI greater than .90 indicate a satisfactory model fit (Hair, Black, Babin, Anderson, & Tatham, 2006; Yuan & Jang, 2008).”
Destination loyalty: Effects of wine tourists’ experiences, memories, and satisfaction on intentions (2013, background): “Welldesigned festivals have been shown to increase satisfaction and positive consumer behavioral intentions (Yuan and Jang, 2008).”