Public Service Motivation and Interpersonal Citizenship Behavior in Public Organizations: Testing a Preliminary Model

By Sanjay K. Pandey, Bradley E. Wright, Donald P. Moynihan. 2008

320 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Public Administration, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/db8b930fa674b83dbfeee35f01faec97271d5f12

Citations in the corpus

• Person–organization fit, perceived organizational support, and organizational citizenship behavior: The role of job embeddedness (2016, unknown): “Pandey, Wright, and Moynihan (2008) examined how employees who experience a strong PO fit in terms of value congruence are more likely to offer a long-term commitment and OCB.”
• Street-level bureaucrats’ turnover intention: does public service motivation matter? (2017, unknown): “Although shortened versions of Perry’s (1996) scale have been widely used in previous studies (e.g. Alonso and Lewis, 2001; Brewer and Selden, 2000; Coursey et al., 2012; Kim, 2005; Pandey et al., 2008; Wright and Pandey, 2008), several recent studies have also used multidimensional models (e.”
• The Psychological Mechanisms of Public Service Motivation (2016, unknown): “estimation method (Yang-Wallentin, Joreskog, & Luo, 2010).6 Previous research shows there are moderate to strong correlations among the PSM dimensions (Liu et al., 2008; Pandey et al., 2008; Perry, 1996).”
• Government Employees’ Organizational Citizenship Behavior: The Impacts of Public Service Motivation, Organizational Identification, and Subjective OCB Norms (2017, unknown): “…public employees have distinct motivational bases that could lead public employees to engage in citizenship behaviors (Crewson 1997; Houston 2000; Kim 2005; Pandey et al. 2008), but previous studies have not compared different sets of variables originating from different theoretical foundations.”
• Sense of community, sense of community responsibility, organizational commitment and identification, and public service motivation: a simultaneous test of affective states on employee well-being and engagement in a public service work context (2020, unknown): “Pandey, Wright, and Moynihan (2008) also investigated the relationship of PSM to interpersonal citizenship behaviours which represents a sub-dimension of OCB.”
• Does Public Service Motivation Mediate the Relationship between Goal Clarity and both Organizational Commitment and Extra-Role Behaviours? (2016, unknown): “…research demonstrates the utility of examining extra-role behaviours in government agencies (Balfour and Wechsler 1996; Caillier, 2014a, 2014b; Pandey, Wright, and Moynihan 2008), ostensibly because in-role performance is not easily measured and because workers are increasingly being afforded…”
• When Does Public Service Motivation Fuel the Job Satisfaction Fire? The Joint Moderation of Person–Organization Fit and Needs–Supplies Fit (2015, unknown): “…as many scholars insist, is that public service motivation has great potential to enhance individual and organizational performance through higher levels of employee satisfaction, commitment, citizenship behaviour, and job involvement (Kim 2012; Liu and Tang 2011; Pandey et al. 2008; Wise 2004).”
• Does Public Service Motivation Always Lead to Organizational Commitment? Examining the Moderating Roles of Intrinsic Motivation and Ethical Leadership (2017, unknown): “This measure has been used in several PSM studies (e.g., Alonso & Lewis, 2001; Bellé, 2013; Brewer & Selden, 2000; Christensen & Wright, 2011; Kim, 2006; Pandey et al., 2008; Stazyk & Davis, 2015; Wright, 2008).”