Part-Time and Casual Work in Retail Trade: Stress and other Factors Affecting the Workplace
By I. Zeytinoglu, Waheeda Lillevik, B. Seaton, Josefina Moruz. 2005
103 citations recorded by the source corpus.
The purpose of this article is to examine the effects of working conditions in part-time and casual work on worker stress and the consequences for their workplaces. Data were collected through interviews with occupational health and safety representatives, and focus groups and interviews with workers in retail trade. Results show that job insecurity, short- and split-shifts, unpredictability of hours, low wages and benefits in part-time and casual jobs in retail sector, and the need to juggle multiple jobs to earn a living wage contribute to stress and workplace problems of absenteeism, high turnover and workplace conflicts. Gendered work environments and work-personal life conflicts also contribute to stress affecting the workplace. Equitable treatment of part-time and casual workers, treating workers with respect and dignity, and creating a gender-neutral, safe and healthy work environment can help decrease stress, and in turn, can lead to positive workplace outcomes for retail workers.
Subfields: General Health Professions, Radiological and Ultrasound Technology
View Paper: https://www.semanticscholar.org/paper/d4eb70519333a861b3e97c4948f23979eb5863ea
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In General Health Professions
In Radiological and Ultrasound Technology
Citations in the corpus
- Unpredictable Work Timing in Retail Jobs (2014, background): “…that structure unpredictability into regular work hours may be particularly prevalent in the retail industry, where flexible labor practices are undermining job quality in multiple ways (Zeytinoglu et al. 2004; Carré, tilly, and Holgate 2007; Carré et al. 2010; grugulis and bozkurt 2011).”
- Humor and group effectiveness (2008, background): “More recently, researchers have uncovered relationships between organizational turnover and workplace stress (Zeytinoglu et al., 2004), negative affect in the workplace (Barsky et al.”
- Working Conditions in Hospitality: Employees' Views of the Dissatisfactory Hygiene Factors (2009, background): “In a study of stress in the retail sector, Zeytinoglu et al. (2004) found that job insecurity, short and split-shifts, unpredictable hours, low pay, gendered work environments, and the need to maintain several jobs, all contributed to stress, absenteeism, high turnover, and workplace conflict.”