How does corporate social responsibility contribute to firm financial performance? The mediating role of competitive advantage, reputation, and customer satisfaction

By Sayedeh Parastoo Saeidi, Saudah Sofian, Parvaneh Saeidi, Sayyedeh Parisa Saeidi, Seyyed Alireza Saaeidi. 2015

1,482 citations recorded by the source corpus.

Subfields: Marketing, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/cb91fd558fd6341fadd6bdc300ddfeef9847cf6e

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Marketing

1. Lujun Su
2. S. Swanson
3. Xiaohong Chen
4. Longinos Marín
5. Hossein Olya
6. J. M. Bruno
7. K. Bardos
8. Lin Lefen

In Strategy and Management

1. Longinos Marín
2. Hossein Olya
3. J. M. Bruno
4. K. Bardos
5. Lin Lefen
6. Sohail Ahmad Javeed
7. F. Sarabia-Sánchez
8. Judit Olah

Citations in the corpus

• Corporate social responsibility, product market perception, and firm value (2020, positive): “Several studies argue that there is an indirect link between CSR and firm value (e.g. Servaes and Tamayo, 2013; Saeidi et al., 2015; Galbreath and Shum, 2012).”
• The Impact of Integrated Practices of Lean, Green, and Social Management Systems on Firm Sustainability Performance—Evidence from Chinese Fashion Auto-Parts Suppliers (2015, neutral): “[51], Benavides-Velasco et al.”
• Reputation, subjective well-being, and environmental responsibility: the role of satisfaction and identification (2018, background): “…scholars have tended to focus on the role of reputation in financial outcomes (e.g. Gatzert, 2015; Koh et al., 2009; Rose & Thomsen, 2004; Saeidi et al., 2015; Wang et al., 2016; Weng & Chen, 2017) or customer behaviors towards a company (e.g. Bartikowski et al., 2011; Caruana & Ewing,…”
• Determinants of Consumer Attributions of Corporate Social Responsibility (2016, background): “company (e.g., Brown and Dacin 1997; Gurhan-Canli and Batra 2004; Lichtenstein et al. 2004; Mohr and Webb 2005; Saeidi et al. 2015).”
• An Analysis of Corporate Social Responsibility and Firm Performance with Moderating Effects of CEO Power and Ownership Structure: A Case Study of the Manufacturing Sector of Pakistan (2019, background): “Various studies have found the association of CSR and FP with different moderating effects; a positive association was found between CSR and FP, because CSR has positive effects on reputation, competitive advantage, and customer satisfaction [55].”