What Is Personalization? Perspectives on the Design and Implementation of Personalization in Information Systems

By Haiyan Fan, Marshall Scott Poole. Journal of Organizational Computing and Electronic Commerce, 2006

398 citations recorded by the source corpus.

Subfields: Information Systems and Management, Sociology and Political Science, Human-Computer Interaction

View Paper: https://www.semanticscholar.org/paper/c5b793671db1d4081faac7ce071934ddc1ba3cd9

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems and Management

In Sociology and Political Science

In Human-Computer Interaction

Citations in the corpus

The effect of website features in online relationship marketing: A case of online hotel booking (2015, background): “Those features are aligned with utilization strategies (Fan and Poole 2006) suggesting an approach to focus on designing, enabling, and enhancing valuable, functional, and user-friendly tools.”
Toward Meaningful Engagement: A Framework for Design and Research of Gamified Information Systems (2017, background): “Personalization represents an important dimension in the design of current day information systems because of its important role in increasing personal relevance (Brusilovski et al. 2007; Delone and McLean 2003; Fan and Poole 2006).”
An Experimental Study on Ubiquitous commerce Adoption: Impact of Personalization and Privacy Concerns (2008, background): “Second, personalization is adaptive (Fan and Poole, 2003, 2006).”
The Personalization of Conversational Agents in Health Care: Systematic Review (2019, methodology): “Informed by the recent theoretical developments in personalization [7], a broader understanding of personalization in health care [22,29], and an increasing interest in health care CAs [3-5], this study aims to review the use of personalization in health care CAs and characterize the methods that…”
How Should My Chatbot Interact? A Survey on Social Characteristics in Human–Chatbot Interaction Design (2019, methodology): “Although some studies (see e.g., [Fan and Poole 2006; Liao et al. 2016; Zhang et al. 2018a]) also relate personalization to the attribution of personal qualities such as personality , we discuss personal qualities in the Personification category.”