Service-Dominant Logic as a Foundation for Service Science: Clarifications

By Stephen Louis Vargo, Melissa Archpru Akaka. 2009

534 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/c2562f0f0a45bfeb10a85969db7b15853e2bad76

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Marketing

1. V. Venkatesh
2. S. Joglekar
3. Pankaj Setia
4. Hillol Bala
5. Susan A. Brown
6. Loet Leydesdorff
7. Ismael Rafols

In Organizational Behavior and Human Resource Management

1. V. Venkatesh
2. S. Joglekar
3. Pankaj Setia
4. Heshan Sun
5. James Y. L. Thong
6. Yogesh Kumar Dwivedi
7. Nripendra P. Rana
8. Timothy Teo

In Strategy and Management

1. V. Venkatesh
2. S. Joglekar
3. Pankaj Setia
4. K. Ehrhart
5. John C. Ziegert
6. Klaus Derfuss
7. R. Duncan Luce
8. A. A. J. Marley

Citations in the corpus

• Leveraging Digital Technologies: How Information Quality Leads to Localized Capabilities and Customer Service Performance (2013, background): “Unlike goods, services may not be inventoried and, hence, are often produced and consumed simultaneously (Bardhan et al. 2010; Vargo and Akaka 2009; Vargo and Lusch 2004).”