Changes in the banking sector - the case of Internet banking in the UK

By Chanaka Jayawardhena, P. Foley. Internet Research, 2000

747 citations recorded by the source corpus.

Subfields: Information Systems and Management, Media Technology, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/c1d5cf35e8fef3d16271d7050e8a9badcb564d40

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems and Management

1. Tommi Laukkanen
2. Tomi Dahlberg
3. Jan Ondrus
4. Niina Mallat
5. C. Chow
6. J. Hogarth
7. C. Luk
8. N. Begum

In Media Technology

1. Tommi Laukkanen
2. C. Chow
3. J. Hogarth
4. C. Luk
5. Jennifer E. Rowley
6. Jane Kolodinsky
7. Wai-Ching Poon
8. W. Wan

In Strategy and Management

1. Tommi Laukkanen
2. Tomi Dahlberg
3. Jan Ondrus
4. C. Chow
5. J. Hogarth
6. C. Luk
7. Carla Ruiz-Mafé
8. S. Sanz‐Blas

Citations in the corpus

• An analysis of the e-service literature: towards a research agenda (2006, background): “For online banking, Jayawardhena and Foley (2000)”
• Customers' adoption of banking channels in Hong Kong (2005, methodology): “Those who belong to the upper middle class and have high-level occupations are more likely to use internet banking (Jayawardhena and Foley, 2000; Karjaluoto et al., 2002).”
• The role of consumer innovativeness and perceived risk in online banking usage (2009, background): “Furthermore, website download speed is another factor influencing online banking adoption ( Jayawardhena and Foley, 2000”
• The adoption of electronic banking technologies by US consumers (2004, methodology): “Increases in income and education tend to be positively related to the adoption of an innovation (Donnelly, 1970; Uhl et al., 1970; Labay and Kinnear, 1981; Kennickell and Kwast 1997; Daniel, 1999; Lee and Lee, 2000; Jayawardhena and Foley, 2000; Mattila, 2001; Lee et al., 2002; Karjaluoto et al., 2”
• Internet banking adoption strategies for a developing country: the case of Thailand (2005, neutral): “These factors have been predominated as specific characteristics in previous research on internet banking (Daniel, 1999; Sathye, 1999; Jayawardhena and Foley, 2000; Karjaluoto et al., 2002).”
• Mapping the reasons for resistance to Internet banking: A means-end approach (2007, background): “The information provided should be detailed enough and easily available on the web pages (Jayawardhena & Foley, 2000).”
• A Review of the Recent Developments of Green Banking in Bangladesh (2021, background): “The banking institutions are the key actors in the financial system and occupy a significant position in the global economy [43,44].”
• Past, present and future of mobile payments research: A literature review (2008, background): “In addition to the theoretical basis described above, the framework has also been influenced by research models proposed in earlier studies [10,28,27].”
• The role of perceived usefulness, perceived ease of use, security and privacy, and customer attitude to engender customer adaptation in the context of electronic banking (2008, background): “Empirical studies related to diffusion of technological innovations have expanded the use of the TAM model to include attitudes as defined by the Theory of Reasoned Action (Davis et al., 1989; Jayawardhena and Foley, 2000; Karjaluoto et al., 2002).”