An analysis of the e-service literature: towards a research agenda

By Jennifer E. Rowley. Internet Research, 2006

557 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/6bf370570c766e43979dd53bc4b0b7b0883a7d6d

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems and Management

1. Young A. Park
2. Ulrike Gretzel
3. Fiona X. Yang
4. Konstantina Tsiakali

In Organizational Behavior and Human Resource Management

1. Young A. Park
2. Ulrike Gretzel

In Sociology and Political Science

1. Young A. Park
2. Ulrike Gretzel
3. Iis P. Tussyadiah
4. Dimitrios Buhalis
5. R. Law
6. Fiona X. Yang
7. Konstantina Tsiakali
8. Abbas N. Albarq

Citations in the corpus

• Understanding digital content marketing (2008, unknown): “Rowley (2006) defines e-service as:”
• Success Factors for Destination Marketing Web Sites: A Qualitative Meta-Analysis (2007, methodology): “The identified dimensions largely correspond with Rowley’s (2006) findings of commonly used dimensions except for Visual Appearance and Trust.”