Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach

By Christina G. Chi, Hailin Qu. 2008

2,496 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/b637f3f31a50650cff57d11e029dad576fd1aefe

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Citations in the corpus

Self-identification with a heritage tourism site, visitors’ engagement and destination loyalty: the mediating effects of overall satisfaction (2019, background): “The conventional wisdom supported by large empirical evidence suggests that when tourists are satisfied in their vacation they are likely to intend visiting the destination again and recommending it to others (Chen & Tsai, 2007; Chi & Qu, 2008; Kozak, 2001; Kozak & Rimmington, 2000).”
Developing a Scale to Measure Tourist Perceived Safety (2021, background): “Sanitation Local standard of cleanliness and hygiene are high Echtner and Ritchie (1993) Lee et al. (2018); Akgün et al.”
Destination Personality, Affective Image, and Behavioral Intentions in Domestic Urban Tourism (2015, methodology): “Thus, it was the intent of this study to incorporate the outcomes of revisit intentions and word of mouth in the study as indicators of destination loyalty (Chi and Qu 2008).”
Visitors’ Place Attachment and Destination Loyalty: Examining the Roles of Emotional Solidarity and Perceived Safety (2020, background): “…within the tourism and hospitality literature, visitor loyalty formation has been determined by several other factors, such as visitor satisfaction (Chi and Qu 2008; Gursoy, Chen, and Chi 2014), destination image (Chen and Gursoy 2001; Chen and Tsai 2007; Chi and Qu 2008), travel motivation (Yoon…”
Heritage Tourism in Singapore Chinatown: A Perceived Value Approach to Authenticity and Satisfaction (2016, background): “For example, Chi and Qu (2008) surveyed tourists at a major tourism destination in Arkansas, United States (US), and found that highly satisfied tourists are more likely to demonstrate loyalty behaviors such as revisit intention and spreading positive word-of-mouth.”
Place-Oriented or People-Oriented Concepts for Destination Loyalty: Destination Image and Place Attachment versus Perceived Distances and Emotional Solidarity (2021, background): “…again, visitation intention (Baloglu 2001; Tasci 2017), intention or willingness to recommend, intention to return (Castro, Armario, and Ruiz 2007; Chi and Qu 2008; Patwardhan et al. 2020; Prayag and Ryan 2012), perception as a recommendable place (Chen and Gursoy 2001), positive opinion…”
Online purchase determinants of loyalty: the mediating effect of satisfaction in tourism (2016, background): “This conclusion is in line with studies developed by Lai et al. (2009) and Chi and Qu (2008).”
Predicting Behavioral Intentions of Active Event Sport Tourists: The Case of a Small-scale Recurring Sports Event (2010, background): “Behavioral intentions to revisit a destination have been a consistent theme in the tourism literature (e.g., Chen & Tsai, 2007; Chi & Qu, 2008).”
Tourism satisfaction effect on general country image, destination image, and post-visit intentions (2015, methodology): “Tourism research provided reliable support to the notion that satisfaction with a destination is able to influence intention to return and positive word of mouth (Bignè et al. 2001; Chen and Tsai, 2007; Chi and Qu, 2008; Hosany and Prayag, 2013).”
Destination loyalty explained through place attachment, destination familiarity and destination image (2020, methodology): “The construct has been measured through visitors' intention to return to the destination and to spread positive word-of-mouth to family and/or friends (Bigné, Sánchez, & Sánchez, 2001; Chi & Qu, 2008; Kim, 2018; Patwardhan et al., 2019; Prayag & Ryan, 2012; Yi et al., 2018; Yoon & Uysal, 2005).”
The Impact of Tour Service Performance on Tourist Satisfaction and Behavioral Intentions: A Study of Chinese Tourists in Hong Kong (2015, background): “…tourism domain: satisfaction with the tour service and experience, satisfaction with the destination, and satisfaction with the tourism experience (Alegre & Garau, 2011; Chi & Qu, 2008; Del Bosque & San Martin, 2008; Hosany & Gilbert, 2010; Huang & Hsu, 2010; Lee, Jeon, & Kim, 2011; Prayag, 2009).”
Moderating Effects of Tourists’ Novelty-Seeking Tendencies on Destination Image, Visitor Satisfaction, and Short- and Long-Term Revisit Intentions (2013, background): “Destination image affects tourist satisfaction, which in turn affects return intentions (Chi and Qu 2008).”