DEVELOPING EFFECTIVE SALESPEOPLE: EXPLORING THE LINK BETWEEN EMOTIONAL INTELLIGENCE AND SALES PERFORMANCE

By Dawn Deeter-Schmelz, J. Sojka. 2003

108 citations recorded by the source corpus.

Subfields: Clinical Psychology, Organizational Behavior and Human Resource Management, Social Psychology

View Paper: https://www.semanticscholar.org/paper/a94e6b88b01f21db203085776172214c5c1c6c7f

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In Organizational Behavior and Human Resource Management

1. T. Travaglione
2. G. O'Neill
3. Troy Heffernan

Citations in the corpus

• Relationship marketing: The impact of emotional intelligence and trust on bank performance (2008, background): “EI has been shown to develop the communication and interpersonal skills needed to develop and improve relationships with key customers ( Deeter-Schmelz and Sojka, 2003”