Consistency of personality in interactive characters: verbal cues, non-verbal cues, and user characteristics

By Katherine Isbister, Clifford Nass. Int. J. Hum. Comput. Stud., 2000

447 citations recorded by the source corpus.

Subfields: Clinical Psychology, Experimental and Cognitive Psychology, Social Psychology

View Paper: https://www.semanticscholar.org/paper/a441725082b7b2eae3ddbfbb62ba2f5fc02416c4

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In Clinical Psychology

In Experimental and Cognitive Psychology

In Social Psychology

Citations in the corpus

Should Machines Express Sympathy and Empathy? Experiments with a Health Advice Chatbot (2018, unknown): “10,13,14 20 For example, an anthropomorphic online chatbot Ramona has successfully solicited trust and self-disclosure from its users.”
Evaluating Anthropomorphic Product Recommendation Agents: A Social Relationship Perspective to Designing Information Systems (2009, background): “, [52]): consistency across time (temporal consistency) and consistency across components (component consistency).”
Designing social presence of social actors in human computer interaction (2003, background): “Of course, traditional media content creators have long been concerned with establishing consistency in all aspects of the presentation [11, 20 , 47].”
Can robots manifest personality? : An empirical test of personality recognition, social responses, and social presence in human-robot interaction (2006, methodology): “…rule, on the contrary, holds that people are more likely to be attracted to those whose personality characteristics are complementary to their own, so that their own personalities—especially the dominance/submissiveness dimension—can be balanced (Isbister & Nass, 2000; Leary, 1957; Sullivan, 1953).”
Machines and Mindlessness (2000, background): “... do different combinations of characteristics have additive or synergistic effects with respect to social responses? What happens when highly sophisticated technologies are combined with relatively crude ones in a single machine? Is highly mechanistic language coupled with full-motion video perce”
Current practice in measuring usability: Challenges to usability studies and research (2006, background): “The study by Isbister and Nass (2000) construct from factor analysis an index of fun, consisting of adjective items based on the terms enjoyable, exciting, fun, and satisfying; it is classiﬁed under Fun.”
Does computer-synthesized speech manifest personality? Experimental tests of recognition, similarity-attraction, and consistency-attraction. (2001, methodology): “Following previous studies (e.g., Isbister & Nass, 2000), the extroversion or introversion of the item description was operationalized by manipulating the phrasing and length of the description, as both word selection and number of words are markers of personality.”
E-LOYALTY IS NOT ALL ABOUT TRUST, PRICE ALSO MATTERS: EXTENDING EXPECTATION-CONFIRMATION THEORY IN BOOKSELLING WEBSITES (2013, background): “Nevertheless, the literature search revealed several studies examining the effect of demographic variables on eloyalty and noting that the way in which users interact with computers is influenced by their personalities [Isbister & Nass 2000; von der Pütten et al. 2010; Leung et al. 2012].”
Equilibrium Theory Revisited: Mutual Gaze and Personal Space in Virtual Environments (2001, background): “Nonverbal communication has been studied extensively in psychology (for a review, see Argyle (1988)), anthropology (Hall, 1966; Watson, 1970), and computer science (Badler, Chi, & Chopra, 1999; Isbister & Nass, 2000).”
When stereotypes meet robots: The double-edge sword of robot gender and personality in human-robot interaction (2014, background): “Therefore, a large proportion of research exploring computer and robot personalities has focused on the dimension of extroversion (Dryer, 1999; Isbister & Nass, 2000; Lee et al., 2006; Tapus et al., 2008).”
Generative Agents: Interactive Simulacra of Human Behavior (2023, background): “As research progressed, it became evident that autonomous agents could offer new metaphors for delegation and interaction [68], but the boundaries of delegation between humans and agents have remained the subject of ongoing debate and refinement [47, 89, 90].”
Bridging the Gap between Social Animal and Unsocial Machine: A Survey of Social Signal Processing (2012, unknown): “when it comes to the consistency of a virtual character [210].”