The Interplay of Beauty, Goodness, and Usability in Interactive Products

By Marc Hassenzahl. Hum. Comput. Interact., 2004

1,186 citations recorded by the source corpus.

Subfields: Marketing, Social Psychology, Human-Computer Interaction

View Paper: https://www.semanticscholar.org/paper/a372e83dd3077bbc141a5148409976296a4b2144

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Citations in the corpus

Evaluating the consistency of immediate aesthetic perceptions of web pages (2006, methodology): “This method gauges the degree to which individuals are internally consistent in evaluating aesthetic stimuli (e.g. Hassenzahl, 2004).”
Facets of visual aesthetics (2010, background): “Single-item measures are commonly used to assess visual aesthetics (e.g., Hassenzahl, 2004; Sonderegger and Sauer, 2010; Tractinsky et al., 2000).”
Dimensions of Creative Evaluation: Distinct Design and Reasoning Strategies for Aesthetic, Functional and Originality Judgments (2016, background): “In design, several scholars have argued for the importance of evaluating interaction aesthetics (e.g., Hassenzahl, 2004; Xenakis & Arnellos, 2013).”
Attention web designers: You have 50 milliseconds to make a good first impression! (2006, background): “A recent study (Hassenzahl 2004a) investigated the interplay between two evaluative constructs, namely beauty and ‘goodness’, and three sets of hedonic attributes: identification, stimulation and pragmatic quality.”
Usability: Lessons Learned … and Yet to Be Learned (2014, neutral): “There have been some previous efforts to develop instruments with a more emotional focus (Benedek & Miner, 2002; Hassenzahl, 2001, 2004; Tullis & Albert, 2008, 2013), but none that have directly addressed the consequences of interaction.”
UX Curve: A method for evaluating long-term user experience (2011, background): “A number of user experience models have been proposed during the past decade [1, 5, 6, 7, 8, 9].”
User experience - a research agenda (2006, background): “Or are emotions too ephemeral (see Hassenzahl 2004a)?”
Expected user experience of mobile augmented reality services: a user study in the context of shopping centres (2011, methodology): “Hassenzahl et al. [18] point out that UX focuses on positive outcomes, such as positive emotions, of interaction .”
The Inference of Perceived Usability From Beauty (2010, methodology): “Hassenzahl (2004), for example, studied different MP3 player skins and found no correlation between beauty and perceived usability (see also van Schaik & Ling, 2008, 2009).”
The good, the bad, and the ugly: Influence of aesthetics on product feature judgments (2010, background): “Despite consumers' likely expectations regarding a correspondence between aesthetics and performance, the true ecological correlation is surely less than unity (Hassenzahl, 2004).”
User experience over time: an initial framework (2009, methodology): “Products do not merely mediate goal achievement; they fulfill our need for stimulation and personal growth [11], they evoke memories [22] and communicate messages about our self-identity in social settings [3].”
Old wine in new bottles or novel challenges: a critical analysis of empirical studies of user experience (2011, methodology): “An additional 14% of the studies focus on hedonic quality – all of them using AttrakDiff [21] or a modified version thereof (e.”