Chain restaurant patrons' well-being perception and dining intentions: the moderating role of involvement.

By I. Kim, Sangmi Jeon, Sunghyup Sean Hyun. 2012

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Relationships between lifestyle of health and sustainability and healthy food choices for seniors. (2013, background): “To optimize wellness and wellbeing (Kim et al., 2012), healthy food choices have been found to improve health outcomes (McMahon et al.”
Understanding Airline Travelers’ Perceptions of Well-Being: The Role of Cognition, Emotion, and Sensory Experiences in Airline Lounges (2016, result): “The results supported Kim et al.’s (2012) study that customer well-being is a psychological motivator that leads to customer loyalty.”
Examine the cognitive and affective antecedents to service recovery satisfaction: A field study of delayed airline passengers (2013, background): “On the contrary, unfair and poor remedial service can enhance the negative sentiments, causing unsatisfactory feelings and harming the relationship between customers and companies (Kim et al., 2012).”