The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors.

By Russell S. Cropanzano, D. Rupp, Zinta S. Byrne. Journal of Applied Psychology, 2003

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Benefits of mindfulness at work: the role of mindfulness in emotion regulation, emotional exhaustion, and job satisfaction. (2013, background): “Both relate to other important organizational outcomes such as task and contextual performance, turnover, and absenteeism (Cropanzano, Rupp, & Byrne, 2003; Halbesleben & Bowler, 2007; Harrison, Newman, & Roth, 2006; Ybema, Smulders, & Bongers, 2010) making them two key outcomes in the IO and…”
Linking core self-evaluation and emotional exhaustion with workplace loneliness: does high LMX make the consequence worse? (2019, background): “It is also argued to be costly to both the employee and the organization (Cropanzano et al., 2003).”
Leadership consensus as a cross-level contextual moderator of the emotional exhaustion–work commitment relationship☆ (2007, background): “Therefore, we can infer that the cumulative effect of multiple individuals having work commitment scores increased by .17 and .28 would have meaningful practical implications in terms of performance, citizenship behaviors, and employee turnover (cf. Cropanzano, Rupp, & Byrne, 2003 ).”
Associations among altruism, burnout dimensions, and organizational citizenship behaviour (2005, background): “Cropanzano, Rupp, and Byrne (2003) reported mixed results; they found that emotional exhaustion predicted OCB towards the organization but emotional exhaustion was not related to OCB towards the supervisor.”