An investigation of the total quality management survey based research published between 1989 and 2000: A literature review

By Ismail Sila, M. Ebrahimpour. 2002

517 citations recorded by the source corpus.

Subfields: Management Information Systems, Management Science and Operations Research, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/9516ed79c76d6a4617ae18ea75401c60e4e7ee9f

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Management Information Systems

1. J. Oakland
2. Dinh Thai Hoang
3. Barbara Igel
4. Ismail Sila
5. Tritos Laosirihongthong

In Management Science and Operations Research

1. J. Oakland
2. Dinh Thai Hoang
3. Ismail Sila

In Strategy and Management

1. J. Oakland
2. Dinh Thai Hoang
3. Barbara Igel
4. Ismail Sila
5. Tritos Laosirihongthong

Citations in the corpus

• Leadership and policy deployment: The backbone of TQM (2011, methodology): “TQM is an approach to improving the competitiveness, effectiveness and flexibility of a whole organisation (Sila & Ebrahimpour, 2002).”
• Total quality management (TQM) strategy and organisational characteristics: Evidence from a recent WTO member (2010, background): “…Considered critically important for implementing TQM in both manufacturing and service organisations (Powell, 1995; Samson & Terziovski, 1999; Sureshchandar et al., 2001; Sila & Ebrahimpour, 2002; Prajogo & Sohal, 2003a, 2003b; Das, Paul, Swiersek, & Laosirihongthong, 2006; Hoang et al., 2006).”
• Examining the effects of contextual factors on TQM and performance through the lens of organizational theories: An empirical study (2007, background): “Several recent studies (e.g., Sousa and Voss, 2002; Sila and Ebrahimpour, 2002, 2003) also emphasized the need to conduct contingency studies in the field of TQM.”