Being ignored at work: Understanding how and when spiritual leadership curbs workplace ostracism in the hospitality industry
By Moazzam Ali, Muhammad Usman, Nhat Tan Pham, Peter Agyemang-Mintah, Naeem Akhtar. 2020
96 citations recorded by the source corpus.
Abstract Drawing on the conservation of resources theory, the present study theorizes that spiritual leadership is negatively related to workplace ostracism, both directly and indirectly via job social support and that employees’ justice orientation moderates the negative relationship between spiritual leadership and workplace ostracism. Based on time-lagged (three waves, two months apart) survey data collected from 252 hospitality employees, our findings reveal that spiritual leadership is negatively associated with workplace ostracism, both directly and indirectly via job social support. We also find that justice orientation strengthens the negative relationship between spiritual leadership and workplace ostracism. These findings not only highlight core theoretical contributions towards the existing literature on spiritual leadership, job social support, justice orientation, and workplace ostracism but also offer useful practical implications for hotel managers concerned about the repercussions of workplace ostracism for employees’ and organizations’ outcomes.
Subfields: Demography, Organizational Behavior and Human Resource Management, Social Psychology
View Paper: https://www.semanticscholar.org/paper/88d223135d9e600edc9a18287df61c1630783e1a
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
In Demography
In Organizational Behavior and Human Resource Management
In Social Psychology
Citations in the corpus
- The mediating role of psychological distress between ostracism, work engagement, and turnover intentions: An analysis in the Cypriot hospitality context (2021, background): “emotional labor, and bolster collaboration and knowledge sharing, all of which are essential in managing unforeseen contingencies arising during service delivery (Ali et al., 2020; Huertas-Valdivia et al., 2019).”