Intellectual capital and business performance in Malaysian industries

By Nick Bontis, William Chua Chong Keow, Stanley Richardson. 2000

700 citations recorded by the source corpus.

Subfields: Clinical Psychology, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/80f065b712f44fae782a3abe5828afc02eead0b8

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Citations in the corpus

Intellectual capital and value creation in Spanish firms (2010, background): “It should be made clear that we also used the following variables among the measures for value creation: productivity (Shiu, 2006a) and return on assets (ROA) (Williams, 2001; Huang and Liu, 2005; Chen et al., 2005; Shiu, 2006a; Bontis et al., 2000; Villalonga, 2004), none of which showed significan”
Promoting innovation through the accumulation of intellectual capital, social capital, and entrepreneurial orientation (2008, unknown): “It is obvious that market orientation is the nature of customer capital (Bontis et al., 2000), which could be viewed as a form of innovative behavior in response to market conditions (Lee and Tsai, 2005).”
Intangible assets in higher education and research: mission, performance or both? (2010, background): “IC includes thus a set of intangible elements (resources, capabilities and competences) that drive the organizational performance and value creation (Bontis, 1998; Bontis et al., 2000; Roos and Roos, 1997).”
The Influence of Intellectual Capital on The Firm's Value with The Financial Performance as Intervening Variable (2015, background): “Customer capital is the knowledge of marketing, and how to maintain relationships with customers (Bontis et al. 2000).”
Importance and contribution of intangible assets: SME managers' perceptions (2010, methodology): “The framework often used in northern hemisphere and European studies (see for example Bontis et al. , 2000”
The Impact of Strategic Orientation on Intellectual Capital Investments in Customer Service Firms (2008, background): “…and distribution outlets, advertising initiatives, reservation and booking systems and its customer-loyalty programs, all forms of knowledge related to marketing conditions and channels, and a firm’s relationship with its customers (Bontis, Keow, and Richardson 2000; Srivastava et al. 1998).”
Intellectual capital performance in the banking sector: An assessment of Australian owned banks (2010, background): “Therefore, it can be asserted that IC is related to the sustainable competitive advantage of any organization and is mainly associated with an organisation’s resources, its capabilities and competence (Bontis, 1998, 2001; Bontis et al., 2000; Lonnqvist, 2004).”
Intellectual capital and business performance in the pharmaceutical sector of Jordan (2010, background): “Correlation matrix MD 48,1 Construct Variable Current study Bontis (1998) Bontis et al. (2000) a Bontis et al. (2000) b Bollen et al. (2005) Wang Chang (2005) Wang Chang (2005) HC Independent 0.419 0.522 0.344 SC Independent 0.309 0.249 0.580 0.842 0.535 0.337 RC Independent 0.450 0.245 0.637 0.639…”
Impact of intellectual capital on organisational performance: An empirical study of companies in the Hang Seng Index (Part 1) (2009, background): “As for structural capital efficiency (SCE), it was said to be a critical link that enabled IC to be assessed and realised at the organisational level, which means that, for example, if a company has good systems, database, routines and procedures (part of the structural capital), then higher IC effi”