The role of emotions in goal-directed behavior
By Richard P. Bagozzi, H. Baumgartner, Rik Pieters, M. Zeelenberg. 2000
118 citations recorded by the source corpus.
View Paper: https://www.semanticscholar.org/paper/7ab1e9430df5a763c5415d1c84a5b6d4aa23a6a2
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
- Utpal M. Dholakia
- Richard P. Bagozzi
- Sameer Hosany
- Drew Martin
- Arch G. Woodside
- Suman Basuroy
- Anick Bosmans
- E. Bigné
Citations in the corpus
- Emotions in Tourism: Theoretical Designs, Measurements, Analytics, and Interpretations (2020, background): “Examining a few global dimensions (e.g., positive and negative) oversimplifies an emotional experience’s complexity (Bagozzi et al. 2000; Rucker and Petty 2004).”
- Goal-Relevant Emotional Information: When Extraneous Affect Leads to Persuasion and When It Does Not (2005, background): “Extant research suggests that specific emotions provide consumers with valuable feedback about their goal attainment (Bagozzi et al. 2000; Zeelenberg and Pieters 2004).”
- How effortful decisions get enacted: the motivating role of decision processes, desires, and anticipated emotions (2003, background): “Such appraisals lead to the anticipation of discrete emotions, consistent with existing appraisal theories of emotion in the social psychology literature (e.g. Frijda, 1993), which have been called, ‘anticipated emotions,’ because of their prospective orientation (Bagozzi et al., 2000).”
- The effects of anticipatory emotions on service satisfaction and behavioral intention (2014, background): “There is considerable support in the literature suggesting that anticipated emotions predict behavioral intention (Richard et al. 1996; Rivis et al. 2009; Wolff et al. 2011) and desires which is a strong antecedent of intention (Bagozzi et al. 2000; Perugini and Bagozzi 2001).”
- Beyond valence in customer dissatisfaction: A review and new findings on behavioral responses to regret and disappointment in failed services (2004, unknown): “Generally, it can be said that regret and disappointment are the result of bad decisions and disconfirmed expectancies (cf., Zeelenberg et al., 2000).”