The Heuristic-Systematic Model of Social Information Processing

By Alexander Todorov, S. Chaiken, Marlone D. Henderson. 2002

311 citations recorded by the source corpus.

View Paper: https://www.semanticscholar.org/paper/78fb9f2ca0de6dd5aa82d18e55b873c357afdaa5

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In Information Systems

Citations in the corpus

A Systematic Framework for Designing and Evaluating Persuasive Systems (2008, methodology): “The use of persuasive features at improper moments, e.g. a heart rate monitor suggesting one to 4 Our approach differs from the Elaboration Likelihood Model (ELM) [17] in the simultaneity of the direct and indirect processes, whereas it follows the Heuristic-Semantic Model (HSM) [23] in this matter.”
The effects of ad heuristic and systematic cues on consumer brand awareness and purchase intention: Investigating the bias effect of heuristic information processing (2021, methodology): “According to the heuristic-systematic model, people process information by employing two modes: systematic mode and heuristic model (Todorov et al., 2002; Bahn and Boyd, 2014).”
Understanding the outcomes of supportive communication: A dual-process approach (2009, background): “In addition, research needs to determine whether message content and environmental cues can jointly influence the outcomes of supportive interactions and, if so, just how content and cues work cooperatively or antagonistically (e.g., Todorov et al., 2002).”
Elected in 100 milliseconds: Appearance-Based Trait Inferences and Voting (2010, background): “Consistent with psychological models of persuasion (Todorov et al. 2002), appearance is most likely to influence less knowledgeable voters who watch a lot of TV (Lenz and Lawson).”
Examining the influence of online reviews on consumers' decision-making: A heuristic-systematic model (2014, background): “Previous studies have indicated that heuristic cues like “length or number of arguments equals argument strength” and “consensus opinions are correct” are useful and common decision rules for people to make judgments [15,75].”
Explaining Variations in the Effects of Supportive Messages A Dual-Process Framework (2008, methodology): “…message content when consistent with that content (e.g., a female helper using a HPC comforting strategy), but they tend to be discounted when inconsistent with systematically processed message content (see Todorov et al., 2002, for a discussion of the additivity and attenuation hypotheses).”
Explaining the Relationships among Supportive Message Quality, Evaluations, and Outcomes: A Dual-Process Approach (2012, background): “(Todorov et al., 2002).”
Communications of the Association for Information Systems (2009, unknown): “Heuristics are often socially shared, but in practice a heuristic is available only if there is a stored representation of it in one’s memory [Todorov et al. 2002].”
Nudging and Boosting: Steering or Empowering Good Decisions (2017, background): “, 2016), cognitive control and attention state training (Tang & Posner, 2009), the strategic use of automatic processes (Gollwitzer, 1999), and knowledge of how people process arguments (in particular, factors that prompt them to invest cognitive effort in evaluating arguments; for reviews, see Boot”