Why do Malaysian customers patronise Islamic banks

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Service quality of Islamic banks: satisfaction, loyalty and the mediating role of trust (2020, background): “…were distributed during various working hours of the same day (morning and evening), along with the various days of the week, to lessen any potential bias due to high concentration of banks’ customers during certain hours of the day or certain days of the week or month (Dusuki and Abdullah, 2007).”
Customer switching behaviour in the Chinese retail banking industry (2010, background): “In respect to the Asian financial market, Dusuki & Abdullah (2006) study the main factors that motivate customers to select Islamic banks in Malaysia.”
Customers Satisfaction in Malaysian Islamic Banking (2009, background): “Inevitably, Islamic banks need to really understand the perceptions of their customers towards their business operations particularly their quality of service rendered to increase customer satisfaction and ultimately their loyalty (Dusuki & Abdullah, 2007).”