Group Support Systems: A Descriptive Evaluation of Case and Field Studies

By J. Fjermestad, Starr Roxanne Hiltz. Journal of Management Information Systems, 2000

365 citations recorded by the source corpus.

Subfields: Communication, Information Systems, Social Psychology

View Paper: https://www.semanticscholar.org/paper/6d00dc36fffc303aae13e354ffbc6e1a58765ff0

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Citations in the corpus

Machines as teammates: A research agenda on AI in team collaboration (2020, background): “As research progressed, additional factors were identified, such as virtuality (face-to-face vs. blended vs. online team) [13], syn-chronicity (synchronous vs. asynchronous interaction), or group facilitation [12,14,15].”
Meeting Satisfaction for Technology-Supported Groups (2006, background): “Research shows that, under certain circumstances, teams can be more productive when they use collaboration technologies than when they do not (e.g., Fjermestad & Hiltz, 1999, 2000).”
Predicting Collaboration Technology Use: Integrating Technology Adoption and Collaboration Research (2010, background): “task has long been recognized as an important factor influencing performance [24, 25, 26, 31, 32, 81].”
Strategies for evaluating information visualization tools: multi-dimensional in-depth long-term case studies (2006, background): “Later stages include discussions between the researchers and the expert users, and even comments from the users about the researchers’s report [13][16].”
Managing virtual teams: A review of current empirical research (2005, background): “…and team identification can be difficult in virtual teams due to reduced face-to-face contact, and both are usually lower in computer-mediated teams compared to conventional teams both in the laboratory (Bouas & Arrow, 1996; Warkentin et al., 1997) and in the field (Fjermestad & Hiltz, 2000).”
A systematic literature review on the impact of artificial intelligence on workplace outcomes: A multi-process perspective (2021, neutral): “Jerry Fjermestad (2000) looked into how intelligent group support systems can improve interactions within organizations, while Slack (2000) examined the way AI can be used at work to extract value from very large-scale email conversations at work.”
Research Commentary: Introducing a Third Dimension in Information Systems Design - The Case for Incentive Alignment (2001, background): “The results of the Groves-Clarke mechanism shed light on how an internal market for knowledge management might be created (Ba et al. 2000).”