Understanding usability in mobile commerce

By V. Venkatesh, Venkataraman Ramesh, Anne P. Massey. CACM, 2003

407 citations recorded by the source corpus.

Subfields: Information Systems, Information Systems and Management, Human-Computer Interaction

View Paper: https://www.semanticscholar.org/paper/6b6f45b156fd253bddf075c52eecd26da8ea59bd

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In Information Systems

In Information Systems and Management

In Human-Computer Interaction

Citations in the corpus

An investigation of consumer acceptance of M-Banking in Australia (2010, background): “For instance, the mobile value (Anckar and D’Incau, 2002) of M-banking, including convenience, ubiquity, and flexibility (Lee and Benbasat, 2003; Venkatesh et al., 2003), can be emphasised within the mobile value settings identified by Anckar and D’Incau (2002):”
A review for mobile commerce research and applications (2007, background): “A well-designed and usable interface is relatively difficult to achieve in a mobile environment because the mobile applications normally execute on a small and portable mobile hand-held device [97,129,139].”
Deploying and managing Web services: issues, solutions, and directions (2008, background): “In contrast to Web services with wired infrastructures, m-services are more suitable for time and location critical tasks [103].”
Predicting the intention to use mobile banking in India (2018, methodology): “Venkatesh et al. (2012) modified the UTAUT model by adding three constructs, namely hedonic motivation, price value, and habit, dropping the moderator of voluntariness to better suit a consumer context (UTAUT2).”
Understanding dynamics between initial trust and usage intentions of mobile banking (2009, background): “Above all is the customer’s experience of the user interface in terms of content design and functional ability (Venkatesh et al ., 2003).”
Design aesthetics leading to m-loyalty in mobile commerce (2006, background): “Despite the importance of usability and design for mobility [92], very few studies have addressed the topic.”
Understanding continued information technology usage behavior: A comparison of three models in the context of mobile internet (2006, background): “Recent market surveys of mobile Internet users [33,82] and academic research [78] indicate that ease of use is very important in wireless contexts.”
Increasing trust in mobile commerce through design aesthetics (2010, background): “Venkatesh, Ramesh, and Massey (2003) addressed customization’s impact which can be extended to improve mobile usability.”
Mobile Application Usability: Conceptualization and Instrument Development (2015, methodology): “…earlier, is consistent with extant research (e.g., Adipat et al. 2011; Devaraj et al. 2002, 2006; Hess et al. 2009; Hong et al. 2004a, 2004c; Thong et al. 2002; Venkatesh and Ramesh 2006; Venkatesh, Ramesh, and Massey 2003; Wells, Parboteeah, and Valacich 2011; Wells, Valacich, and Hess 2011).”
Mobile-banking adoption by Iranian bank clients (2014, background): “However, perceptions change over time as individuals gain experience (Mathieson, 1991; Venkatesh et al., 2003).”
Understanding the Adoption of Multipurpose Information Appliances: The Case of Mobile Data Services (2006, background): “Accessing 2 Instead of PU and PEU, Venkatesh et al. (2003b) refer to these factors as performance expectancy and effort expectancy, respectively.”
Understanding the behavior of mobile data services consumers (2008, positive): “In addition, due to the constraints unique to mobile phones, such as small screen size and tiny keypads, ease of use should be a central issue for consumers of mobile data services ( Venkatesh et al. 2003b ).”