Service innovation: A comparative study of U.S. and Indian service firms

By R. Thakur, Dena Hale. 2013

154 citations recorded by the source corpus.

Subfields: Business and International Management, Information Systems and Management, Marketing

View Paper: https://www.semanticscholar.org/paper/61eb52586b75d91b822ef9638e013d86c4543516

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Business and International Management

1. R. Dhar

In Information Systems and Management

1. R. Dhar
2. Per Ola Kristensson
3. Lars Witell
4. S. Mgaiwa
5. M. Sandberg
6. Sorin Gabriel Anton
7. Anca Elena Afloarei Nucu

In Marketing

1. Hannah Snyder
2. Lars Witell
3. Anders Gustafsson
4. R. Dhar
5. Per Ola Kristensson
6. Paul W. Fombelle
7. Jinde Jiang

Citations in the corpus

• Identifying categories of service innovation: A review and synthesis of the literature (2016, background): “This research concludes that newness is frequently viewed from the firm's perspective (e.g.Mansury & Love, 2008; Thakur & Hale, 2013).”
• Effect of green transformational leadership on green creativity: A study of tourist hotels (2016, background): “…have shown that in the world's developed as well as developing economies the service sector has been found to be contributing to more than 70% of the gross domestic product (GDP), thus resulting in the promotion of creativity (Ostrom et al., 2010; Thakur & Hale, 2013; Tyagi, Dhar, & Sharma, 2016).”
• Transformational Leadership, Innovation Climate, Creative Self-Efficacy and Employee Creativity: A Multilevel Study (2015, unknown): “This case is not different in the context of developing economies like India, which largely depends on the service sector (Thakur and Hale, 2013).”