Algorithmic management and app‐work in the gig economy: A research agenda for employment relations and HRM

By James R. Duggan, Ultan Sherman, Ronan Carbery, A. McDonnell. Human Resource Management Journal, 2019

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Conceptualizing the Gig Economy and Its Regulatory Problems (2020, background): “Scholars generally differentiate the online labor platforms in the gig economy from capital platforms in the sharing economy, where individuals who rent out their own consumer goods such as cars and houses (Duggan et al., 2019; Farrell & Greig, 2016; Frenken & Schor, 2017).”
Working on my own: Measuring the challenges of gig work (2021, background): “The advent of newer technologies, including the internet and internet-based hiring platforms has also amplified the growing “Uberization” of work across industries (Duggan et al., 2020; Fleming, 2017), lending increased urgency to the need to develop theoretically grounded empirical tools to measure”
Algorithmic management in a work context (2021, background): “In what Huws (2016) describes as a “new paradigm of work”, algorithmic systems in the gig economy track worker performance, perform job matching, generate employee rankings, and can even resolve disputes between workers (Duggan et al., 2019; Wood et al., 2018).”