Do emotions play a mediating role in the relationship between owner leadership styles and manager customer orientation, and performance in service environment?

By Yong-Ki Lee, Y. “. Kim, Moon-Hyun Son, Doo-Jin Lee. 2011

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Antecedents and interrelationships of three types of pro-environmental behavior (2014, background): “Lee et al. / Journal of Business Research 67 (2014) 2097–2105”
The moderating effect of place attachment on the relationship between festival quality and behavioral intentions (2017, methodology): “Based on Sherif and Hovland (1961), people’s attitudes are composed of three categories: (a) the latitude of acceptance which includes the person’s most preferred position (anchor position), (b) the latitude of rejection, which comprises the range of positions that are considered objectionable, and ”
The effect of leader competencies on knowledge sharing and job performance: Social capital theory (2020, methodology): “Leader's job-related competencies are also likely to affect the employees' job performance (Lee, Kim, Son, & Lee, 2011).”
Service Fairness, Consumption Emotions, Satisfaction, and Behavioral Intentions: The Experience of Chinese Heritage Tourists (2013, methodology): “As shown in Table 1, first mention the items used in this study were mainly adapted from Leventhal (1980), Bies and Moag (1986), and Shapiro, Buttner, and Barry (1994).”
Transformational vs transactional leadership: which is better? (2013, background): “Current studies mainly focus on these two leadership styles, since they are considered more effective at influencing others (Lee et al., 2011).”