Skills and training for the hospitality sector: a review of issues

By T. Baum. 2002

263 citations recorded by the source corpus.

Subfields: Applied Psychology, Education, Tourism, Leisure and Hospitality Management

View Paper: https://www.semanticscholar.org/paper/5e2da027a4ece3cb884da2a173af126f78269118

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Applied Psychology

1. A. Josiassen
2. A. Assaf
3. Jill Poulston

In Education

1. A. Josiassen
2. A. Assaf
3. Jill Poulston

In Tourism, Leisure and Hospitality Management

1. A. Assaf
2. A. Josiassen
3. Jill Poulston
4. Piyush Sharma

Citations in the corpus

• Working Conditions in Hospitality: Employees' Views of the Dissatisfactory Hygiene Factors (2009, background): “Working Conditions and Staff Retention The problem of staff retention (and under-staffing) in hospitality is well documented (e.g., Baum, 2002; Brien, 2004; Choi et al., 2000; Gustafson, 2002; Jameson, 2000), and various causes proposed.”
• Sustainable human resource management as a driver in tourism policy and planning: a serious sin of omission? (2018, unknown): “It is also widely described as “low skills” (see Ladkin, 2011; Shaw & Williams, 1994; Westwood, 2002; Wood, 1997 among others) although this is challenged as western-centric by other authors (Baum, 1996, 2002, 2006; Burns, 1997; Nickson, Warhurst, & Witz, 2003).”
• Identifying and Ranking the Determinants of Tourism Performance (2012, background): “Although technology has replaced labor skills in the transformation of inputs in some industries, it has not eliminated demand for higher order skills within the tourism industry (Baum 2002).”