Factors affecting the online travel buying decision: a review

By Ivan Wen. 2009

202 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/5d1d9303f9dddd81f0603ca70122a21b3f71a672

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In Information Systems and Management

In Organizational Behavior and Human Resource Management

In Sociology and Political Science

Citations in the corpus

Effects of the Booking.com rating system: Bringing hotel class into the picture (2018, unknown): “…in hospitality have dealt with review-generating factors (e.g., Kim et al., 2009; Nusair et al., 2011) and on the impacts of eWOM from a consumer perspective (e.g., Wen, 2009; Sparks and Browning, 2011) and a company perspective (e.g., Dickinger, 2011; Loureiro & Kastenholz, 2011; Ye et al., 2009).”
Influence of trust and perceived value on the intention to purchase travel online: Integrating the effects of assurance on trust antecedents (2015, background): “…has also been analyzed, and the conclusion has been reached that the influence is significant and positive (Bign e, Sanz, Ruiz, & Ald as, 2010; Escobar-Rodríguez & Carvajal-Trujillo, 2014; Kamarulzaman, 2007; Kim et al., 2009, 2011; Sanz-Blas, Ruiz-Maf e, & P erez P erez, 2014; Wen, 2009, 2010).”
Positive and negative eWOM motivations and hotel customers’ eWOM behavior: Does personality matter? (2018, background): “Second, Internet facilitates customers to search and share information as well as to conduct transactions online; it has been found that eWOM has a substantial influence on hotel customers’ decision-making and purchase behavior (Vermeulen and Seeger, 2009; Wen, 2009; Ye et al., 2009).”
An Empirical Study of an Online Travel Purchase Intention Model (2012, methodology): “For measurement of quality of e-commerce website designs, this study adopts three dimensions proposed by Wen (2009) and empirically tests the validity of the three dimensions: information quality, system quality, and service quality.”