Designing routines: On the folly of designing artifacts, while hoping for patterns of action

By Brian T. Pentland, Maryann P. Feldman. Information and organization, 2008

565 citations recorded by the source corpus.

Subfields: Computer Science Applications, Management Science and Operations Research, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/5a4257dbea09d63e2a02be0103e7b9a8b59fff77

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In Computer Science Applications

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Citations in the corpus

Theorizing Practice and Practicing Theory (2011, background): “These constructs are central to the work I have co-authored with Brian Pentland (Feldman and Pentland, 2003, 2005, 2008; Pentland and Feldman 2005, 2007, 2008) in which we conceptualize routines as generative systems created through the mutually constitutive and recursive interaction between the…”
Cognition and Capabilities: A Multi-Level Perspective (2013, background): “However, Pentland and Feldman (2008), in documenting failed attempts at routine creation, highlight that intentionally creating routines may be difficult at best, and impossible at worst.”
When Flexible Routines Meet Flexible Technologies: Affordance, Constraint, and the Imbrication of Human and Material Agencies (2011, unknown): “” Yet, at the empirical level, technologies and routines are relatively easy to distinguish (Edmondson et al. 2001; Pentland and Feldman 2008).”
Conceptualizing smart service systems (2017, methodology): “…been described as deviations of the performative aspects (i.e., identifiable enactments of an activity) from the ostensive aspects (i.e., the blueprint of the process as described in a process model) of organizational routines (Feldman and Pentland 2003; Pentland and Feldman 2008; Beverungen 2014).”
Digital innovation: A review and synthesis (2019, methodology): ““ patterns of action ” or work routines (service; Pentland & Feldman, 2008), echoing the central idea of socio ‐ technical theory (Mumford, 2003).”
Microfoundations of Routines and Capabilities: Individuals, Processes, and Structure (2012, background): “…origins of routines and capabilities (Becker and Lazaric, 2003; Becker et al., 2005; D’Addiero, 2009; Gavetti, 2005; Heimeriks, Schijven, and Gates, in press; Helfat and Peteraf, 2010; Salvato, 2009; Rerup and Feldman, 2011; Feldman and Pentland, 2003, Pentland and Feldman 2008; Teece, 2007).”
Routines Revisited: Exploring the Capabilities and Practice Perspectives (2011, background): “Some of this work is largely theoretical or derived from simulations (D'Adderio, 2008 ; Pentland & Feldman, 2008a ; Pentland, Feldman, Becker, Liu, in press), but earlier empirical work generated conversation around artifacts by demonstrating that artifacts do not necessarily act as expected in en”
Digital transformation and the new logics of business process management (2020, unknown): “This light touch view re ﬂ ects the capacity for processes to be structured in a way that allows for easy recon ﬁ guration and adapt-ability to changing situations (Feldman & Pentland, 2003; Harmon, 2010; Pentland & Feldman, 2008).”