The New Face of Government: Citizen-Initiated Contacts in the Era of E-Government

By J. Thomas, Gregory Streib. 2003

601 citations recorded by the source corpus.

Subfields: Communication, Political Science and International Relations, Public Administration

View Paper: https://www.semanticscholar.org/paper/58daf1bf05359ed0559c1fa5bd3b69824b7229cd

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Citations in the corpus

E-government maturity models: Extension of the Layne and Lee model (2006, background): “Although there indeed was solid research on IT in government during the 1970s, 1980s, and 1990s and limited new fundamental new research perspectives has been introduced with the e-government wave,(1,2) there is a momentum and mass of researchers that could form the basis for breaking new research g”
The Effects of E-Government on Trust and Confidence in Government (2003, background): “E-GOVERNMENT, TRUST, AND TWO REFORM PARADIGMS E-government has been proposed as a solution for increasing citizen communication with government agencies, and ultimately political trust (Seifert and Peterson 2002; Chadwick 2001; West 2004; Ho 2002; Norris 2001; Clift 2000; Thomas and Streib 2003; Ta”
E-government around the world: lessons, challenges, and future directions (2003, background): “General Accounting Office report specifically listed the challenges to implementing e-government as “(1) sustaining committed executive leadership, (2) building effective E-Government business cases, (3) maintaining a citizen focus, (4) protecting personal privacy, (5) implementing appropriate secur”
E-government adoption: A cultural comparison (2008, background): “For instance, in the U.S., identification of socio-economic factors that widen the digital divide has led to numerous initiatives to reduce this barrier (Thomas and Streib 2003).”
Citizens’ adoption of an electronic government system: towards a unified view (2015, background): “…(hereafter, eGov) is one of the most interesting concepts to have appeared in the area of public administration in the last few years (Moon 2002; Norris and Moon 2005) and has become a significantly prominent facet of governance (Morgeson et al. 2010; Thomas and Streib 2003; Welch et al. 2005).”
Managing Citizens' Uncertainty in E-Government Services: The Mediating and Moderating Roles of Transparency and Trust (2016, background): “E-government is becoming an important means by which citizens communicate and interact with governments (Reddick 2005, Thomas and Streib 2003).”
A framework for interpreting social media interactions in the public sector (2013, background): “So far most initiatives are however of educational and informational values with a very low degree of interaction (replicating what Thomas & Streib, 2003 found when they observed citizen initiated contacts in the era of e Government).”