E-government around the world: lessons, challenges, and future directions

By Paul T. Jaeger, Kim M. Thompson. Government Information Quarterly, 2003

485 citations recorded by the source corpus.

Subfields: Economics and Econometrics, Information Systems and Management, Political Science and International Relations

View Paper: https://www.semanticscholar.org/paper/983e523c9ceb084b1d9c1c430b56adbcac541e62

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Citations in the corpus

Transparency and technological change: Ensuring equal and sustained public access to government information (2010, background): “…through e-government are exacerbated by the general lack of familiarity with the structure of government, lack of education about the value of e-government, language barriers, and attitudes toward technology and government among much of the general population (Jaeger & Thompson, 2003, 2004).”
The Failure of E‐Government in Developing Countries: A Literature Review (2006, background): “Jaeger and Thompson (2003) assert that an e-government system would fail if the government did not take an active role in educating citizens about the value of e-government.”
Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies (2010, background): “…infrastructure, trust of social institutions providing access, and availability of computers and Internet access for many segments of the general population, among other issues (Bertot, 2003, 2009; Bertot & Jaeger, 2008; Jaeger & Bertot, in press; Jaeger & Thompson, 2003, 2004; Singh & Sahu, 2008).”
User-centered E-Government in practice: A comprehensive model for measuring user satisfaction (2009, background): “Although E-Government is high on the agenda andmany resources are set aside for it, E-Government still faces significant challenges as it continues to develop (Jaeger, 2003; Jaeger & Thompson, 2003; Traunmüller & Wimmer, 2004).”
The impact of polices on government social media usage: Issues, challenges, and recommendations (2012, background): “…literacy are generally linked to lower levels of formal education and lower levels of ability to adapt to new technologies, users with lower technological literacy may be intimidated or driven from participation by social media (Jaeger & Thompson, 2003, 2004; Powell, Byrne, & Dailey, 2010).”