Interrelationships of Role Conflict, Role Ambiguity, and Work–Family Conflict with Different Facets of Job Satisfaction and the Moderating Effects of Gender
By J. Boles, J. Wood, Julie T. Johnson. Journal of Personal Selling & Sales Management, 2003
224 citations recorded by the source corpus.
The effects of role conflict, role ambiguity, and work–family conflict on overall salesperson job satisfaction have been examined in previous studies across work settings. Less attention has been given to the interrelationships between role conflict, role ambiguity, and work–family conflict with various facets of job satisfaction. The moderating role of gender has also received relatively little attention in the sales force management literature than it may warrant. In a study of 129 business-to-business salespeople, it was found that the relationships of work-related role stress and work–family conflict were different for the various facets of job satisfaction. Further, there were significant differences among these relationships between male and female salespeople. Sales management implications of these findings are presented and topics for future research are identified
Subfields: Gender Studies, Organizational Behavior and Human Resource Management, Sociology and Political Science
View Paper: https://www.semanticscholar.org/paper/58d55edfea57184b6546de08a614897f7b9c0f92
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
In Organizational Behavior and Human Resource Management
In Sociology and Political Science
Citations in the corpus
- Moderating effects of gender and organizational level between role stress and job satisfaction among hotel employees (2009, unknown): “Boles et al. (2003) however, found conflicting results when testing the moderating effect of gender differences on the relationship between role stress and different facets of job satisfaction with a sample consisting of business-to-business salespersons.”
- The role of the seven dimensions of job satisfaction in salesperson's attitudes and behaviors (2009, background): “In addition, studies that have examined job satisfaction with multi-dimensional scales, have reported differential effects on employees' job-related attitudes and behaviors (e.g. Johnston et al., 1987, Russ and McNeilly, 1995, Boles et al., 2003).”