Perceived Risk, the Internet Shopping Experience and Online Purchasing Behavior: A New Zealand Perspective

By B. Doolin, Stuart Dillon, Fiona Thompson, J. Corner. Journal of Global Information Management, 2005

341 citations recorded by the source corpus.

Subfields: Information Systems and Management, Marketing, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/5657b788534bb5c64a4723454bb881572decc645

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Citations in the corpus

The influence of prior experience and age on mature consumers' perceptions and intentions of internet apparel shopping (2010, background): “Generally known is that as consumers' experience with the internet or online shopping increases, they tend to perceive more benefits and less risks associated with internet shopping ( Doolin et al. , 2005”
The importance of perceived trust, security and privacy in online trading systems (2009, background): “Other empirical studies suggested that perceived privacy is a critical factor in consumers’ acceptance of online services (Hoffman et al., 1999; Doolin et al., 2005; Mukherjee and Nath, 2007; Poon, 2008).”
The Relationship among Product Risk, Perceived Satisfaction and Purchase Intentions for Online Shopping (2020, background): “Perceived risk negatively correlated with consumer satisfaction as indicated in a previous study (Doolin et al., 2005) aside from lowering consumers’ purchase intentions (McKnight et al., 2002).”
Attracting tourists to travel companies’ websites: the structural relationship between website brand, personal value, shopping experience, perceived risk and purchase intention (2018, background): “Doolin et al. (2005) investigated the importance of perceived risk and online shopping experience of consumers in the purchasing behaviour of 700 Internet users in New Zealand and concluded that both social interaction and perceived risk by consumers negatively affect the amount that consumers…”
Re-examining online customer experience to include purchase frequency and perceived risk (2015, background): “Making inferences from the earlier discussion of aesthetics and benefits, it would be logical to assume that those shoppers who place a higher level of importance on the aesthetics aspects of websites and the specific benefits of online shopping (Doolin et al., 2005; Min et al., 2012; Pan & Zinkhan,”
The role of mixed emotions in consumer behaviour (2011, background): “products/services, we measured different levels of risk perception (DelVecchio and Smith, 2005; Doolin et al. 2005), and product involvement (Zaichkowsky, 1994).”
An Examination of the Factors Influencing Consumers' Attitudes Toward Social Media Marketing (2011, background): “” Doolin and colleagues ( 2005 , 77) also found in their study that “male respondents tended to have been Internet users longer and to have more purchasing power, while female respondents were more likely to have shopped using other direct marketing channels.”
A unified perspective on the factors influencing consumer acceptance of internet of things technology (2014, result): “Evidence from previous studies has shown that enjoyment of shopping is regarded as an important determinant of why consumers shop (Doolin et al., 2005; Lu and Su, 2009).”