The impact of need for social affiliation and consumer relationship proneness on behavioral intentions : an empirical study in a hairdresser's context

By Josée Bloemer, Gaby Odekerken-Schröder, Leen Kestens. 2003

131 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/42c1bd26a09038a4848bed5938cef7673367f634

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Marketing

1. Marcel J. H. van Birgelen
2. C. Delcourt
3. Allard C. R. van Riel
4. Dwayne D. Gremler

In Organizational Behavior and Human Resource Management

1. Marcel J. H. van Birgelen
2. Allard C. R. van Riel
3. C. Delcourt
4. Dwayne D. Gremler
5. Jay Kandampully
6. Jichul Jang
7. Jinsoo Hwang

In Sociology and Political Science

1. Marcel J. H. van Birgelen
2. Allard C. R. van Riel
3. C. Delcourt
4. Dwayne D. Gremler
5. Jay Kandampully
6. Jichul Jang
7. Jinsoo Hwang

Citations in the corpus

• Effects of perceived employee emotional competence on customer satisfaction and loyalty: The mediating role of rapport (2013, background): “This highly interactive service requires inputs from the hairstylist and the customer (Bloemer et al., 2003), such that they collaborate to co-produce value (Lusch et al.”