Patterns of innovation in knowledge-intensive business services

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The evolution of service innovation research: a critical review and synthesis (2014, background): “…regarding strategy and service innovation, innovation systems, and research policy also arose, as did the concept of business model innovation (Amara et al., 2009; den Hertog et al., 2010; Francis & Bessant, 2005; Maglio & Spohrer, 2008; Rubalcaba et al., 2010b; Toivonen & Tuominen, 2009;…”
Product-service innovation and performance: the role of collaborative partnerships and R&D intensity (2019, unknown): “This limitation is especially important in R&D partnerships, as building innovation partnerships can be a long, costly process (Amara et al., 2009), and manufacturer-KIBS partnerships are unlikely to differ from other collaborative partnerships.”
Identifying categories of service innovation: A review and synthesis of the literature (2016, background): “Further, Amara, Landry, and Doloreux (2009) suggest that service innovation is more multidimensional than innovation in manufacturing industries.”
Measurement of innovation activities in the knowledge-intensive services industry: a trademark approach (2012, background): “In this way, they assist other firms in dealing with problems where external sources of knowledge are required (Amara et al., 2009; Miles, 2005).”