Consumer normalcy: Understanding the value of shopping through narratives of consumers with visual impairments

By S. Baker. 2006

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Does social exclusion influence multiple channel use? The interconnections with community, happiness, and well-being (2016, background): “Companies, policy makers, and various stakeholders tend to follow a one-size-fits-all approach (Baker, Stephens, & Hill, 2001), yet all people with disabilities are not the same (e.g., visual impairment, see Baker, 2006; Childers & Kaufman-Scarborough, 2009; Kaufman-Scarborough & Childers, 2009).”
Online repatronage intention: an empirical study among Malaysian experienced online shoppers (2014, background): “Customers are satisfied when the company successfully avoid problems but to retain customers companies must do more (Baker, 2006) to induce repatronage intention (Di Muro and Murray, 2012).”
Handbook of Consumer Psychology (2018, methodology): “In contrast, ethnicity is usually defi ned as membership in a cultural group on the basis of country of origin, language, religion or cultural traditions (Banton, 1987; Baxter & Sansom, 1972; Hutchison, 1988). To be more precise, Hispanics can be Asian, Black, or White, or some combination of any or”