Response Styles in Rating Scales

By H. van Herk, Y. Poortinga, Theo M. M. Verhallen. 2004

414 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Social Psychology

View Paper: https://www.semanticscholar.org/paper/37b54ab1293c788fc750dcf16d4a0688f7ec4e18

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Marketing

In Organizational Behavior and Human Resource Management

In Social Psychology

Citations in the corpus

Response Styles in Survey Research: A Literature Review of Antecedents, Consequences, and Remedies (2013, background): “Van Herk, Poortinga, and Verhallen (2004) find that Mediterranean countries (Greece, Italy, and Spain) have higher ARS and ERS than Western European countries (England, Germany, and France).”
‘Student experience’ surveys: some methodological considerations and an empirical investigation (2009, background): “Reviews of the literature by Smith (2004), van Herk, Poortinga, and Verhallen (2004) and Dolnicar (2006) show that African-American and Hispanic respondents, and respondents from some Mediterranean countries, tend to opt for categories at the extremes of scales, whereas respondents from Asia tend…”
Mapping the Minds of Retirement Planners (2007, background): “Studies by Tanzer (1995) and Van Herk, Poortinga, and Verhallen (2004) have revealed that individuals from different countries adopt different response styles when making Likert ratings, thus making it difficult to explain the observed cross-national differences exclusively on the basis of…”
Endorsement of the New Ecological Paradigm (2007, background): “The first is acquiescence, which has been held as a response bias in collectivistic cultures (Van Herk et al., 2004) and which may not seem much of a problem when credit from about half the items, such as the NEP, is awarded for disagreeing with a proposition.”
The Relation Between Culture and Response Styles (2005, background): “…(Aday, Chiu, & Anderson, 1980; Carr, 1971; Johnson et al., 1997; Marín & Marín, 1989), as well as in several cross-national comparisons (Cunningham, Cunningham, & Green, 1977; Grimm & Church, 1999; Morris & Pavett, 1992; Riordan & Vandenberg, 1994; Ross & Mirowsky, 1984; van Herk et al., 2004).”
Identifying Response Styles: A Latent-Class Bilinear Multinomial Logit Model (2010, background): “…BilinearMultinomial LogitModel In recent years, the interest in response styles has increased in marketing research (Baumgartner and Steenkamp 2001; De Jong et al. 2008) and related disciplines (Cheung and Rensvold 2000; Van Herk, Poortinga, and Verhallen 2004).”
Consumer preferences of wine in Italy applying best‐worst scaling (2009, background): “First of all cultural differences influence the way people give ratings to items (Dolnicar and Grün, 2007; Diamantopoulos et al., 2006; Usunier and Lee, 2005; van Herk et al., 2004).”
The Effect of Labeling and Numbering of Response Scales on the Likelihood of Response Bias (2014, background): “ERS is the tendency to choose only the extreme endpoints of the scale (Hurley 1998), and ARS is the tendency to agree rather than disagree with items regardless of item content (Van Herk, Poortinga, and Verhallen 2004).”