KNOWLEDGE-INTENSIVE BUSINESS SERVICES AS CO-PRODUCERS OF INNOVATION

By Pim den Hertog. 2000

1,128 citations recorded by the source corpus.

Subfields: Marketing, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/3743616ae8bdc189889edebed22652e22e79e4cd

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Citations in the corpus

Service Innovation in the Digital Age: Key Contributions and Future Directions (2015, background): “Consistent with such service logic, Den Hertog (2000) recognized four dimensions of service innovation (novelty), namely in service concept, client interface, service delivery system, and technology, with many service innovations involving some combination of these four dimensions (Miles 2008).”
Organizing successful new service development: a literature review (2003, background): “Innovation in the delivery system refers to the internal organizational arrangements that have to be managed to allow service workers to perform their job properly, and to develop and offer innovative services (e.g., Cook et al. , 1999; Gadrey et al. , 1995; Den Hertog, 2000; Avlonitis et al. , 2001”
A comparative study of innovation behaviour in Singapore's KIBS and manufacturing firms (2005, background): “[1995] extensive discussion of KIBS, den Hertog [2000: 505] provided a more comprehensive definition: ‘private companies or organisations who rely heavily on professional knowledge, i.e., knowledge or expertise related to a specific (technical) discipline or (technical) functional domain to supply i”
Services and services innovation (2009, methodology): “(1995), Gallouj and Weinstein (1997), Sundbo (1998), den Hertog (2000), and Preißl”
Strategic Variables that Influence Entry Mode Choice in Service Firms (2007, background): “Services can be classified according to their level of capital and knowledge intensity (Contractor, Kundu, and Hsu 2003; Hertog 2000; Windrum and Tomlinson 1999).”
Hidden innovation in the creative industries (2008, background): “They draw on an approach proposed by den Hertog (2000) for conceptualising service innovation.”
The process of transformation of scientific and technological knowledge into economic value conducted by biotechnology spin-offs (2005, background): “…intensive activities have revealed a new type of actors—knowledge intensive business service firms—that not only perform many of the functions previously located in the ‘traditional’ S&T infrastructure, but have also devised new forms of knowledge supply and intermediation (den Hertog, 2000).”
Do Services Innovate (Differently)? Insights from the European Innobarometer Survey (2005, background): “As den Hertog ( 2000 : 499) puts it: “The dominant view of innovation in services portrays the process as supplier‐dominated, with service firms being dependent on their suppliers for innovative inputs.”
Determinants of Product Innovation in Small Firms (2006, background): “For long-term survival, knowledge-intensive service fi rms directly depend on their co-workers’ knowledge and individual innovative behaviour, and their ability to maintain steady relationships with a limited number of customers (Den Hertog, 2000; Tatikonda and Zeithaml, 2002).”
Intellectual Capital, Innovation and Performance: a Systematic Review of the Literature (2012, background): “Knowledge intensive business services, which form the backbone of the knowledge parallel infrastructure (Hertog, 2000), may contribute to the innovation process as innovation partners. Kuusisto and Meyer (2003) claim that this parallel knowledge infrastructure “plays a crucial role in the creation a”
Variety in the Knowledge Base of Knowledge Intensive Business Services (2010, background): “Den Hertog, P. 2000.”