Determinants of E-Commerce Customer Satisfaction, Trust, and Loyalty in Saudi Arabia

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Point of adoption and beyond. Initial trust and mobile-payment continuation intention (2020, unknown): “Prior findings have revealed that risk and uncertainty cause individual-level inertia and the persistence of the status quo, which ultimately reduce trust (Eid, 2011).”
Consumer Heterogeneity, Perceived Value, and Repurchase Decision-Making in Online Shopping: The Role of Gender, Age, and Shopping Motives (2016, background): “However, B2C Corresponding author Page 117 companies often face the fundamental challenge of how to acquire and maintain these consumers [Eid 2011; Lu et al. 2012; Wu et al. 2014].”
Antecedents of the adoption of the new mobile payment systems: The moderating effect of age (2014, background): “TR Pavlou (2003), Bart, Shankar, Sultan, and Urban (2005), Bounagui and Nel (2009), Eid (2011) PR ?”
Enhance green purchase intentions (2012, background): “Hence, previous research argues that perceived risk negatively influences customer trust (Koehn, 2003; Eid, 2011).”
The impact of greenwash practices over green purchase intention: The mediating effects of green confusion, Green perceived risk, and green trust (2021, background): “Several researchers have discovered that the greater the risk users evaluate, the reduced their trust in green claims products or brands (Aji & Sutikno, 2015; Chen & Chang, 2012; Eid, 2011; Gillespie, 2008; Harridge‐March, 2006).”