The Influence of Graphical and Symbolic Language Manipulations on Responses to Self-Administered Questions

By L. Christian, D. Dillman. 2004

185 citations recorded by the source corpus.

Subfields: Social Psychology, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/20966ca5071b31fedef9c113934a1fcca11b6fee

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Social Psychology

In Sociology and Political Science

Citations in the corpus

Achieving Usability in Establishment Surveys Through the Application of Visual Design Principles (2005, background): “…influence whether people respond correctly to instructions (Redline, Dillman, Dajani, and Scaggs 2003), and different visual presentations of specific questions often produce quite different answers (Christian and Dillman 2004), these tests have been limited to individual-person questionnaires.”
Four layouts and a finding: the effects of changes in the order of the verbal labels and numerical values on Likert‐type scales (2010, unknown): “Christian & Dillman, 2004 ; Schwarz, Knauper, Hippler, Noelle‐Neumann, & Clark, 1991 ; Sedlmeier, 2006 ).”
To mix or not to mix data collection modes in surveys. (2005, background): “…to a respondent if it is asked in a web survey, since a visual mode may change the meaning of the question and may therefore present a different stimulus to the respondent than an aural mode (for examples of visual presentation and its influence on question meaning, see Christian and Dillman 2004).”
Survey Mode as a Source of Instability in Responses across Surveys (2005, background): “…questionnaires revealed numerous erasures and answer changes from 1 to 5 and 2 to 4 or vice versa, suggesting that respondents had become confused when interpreting the direction of the number box scale, because of the removal of the other supporting languages (Christian and Dillman 2004).”
International handbook of survey methodology. (2008, background): “Christian and Dillman (2004) give examples of the influence of visual presentation on question meaning, and show how using a different question format in a web survey produces responses that are equivalent to a telephone survey.”
Response rate and measurement differences in mixed-mode surveys using mail, telephone, interactive voice response (IVR) and the Internet (2009, background): “Considerable research has shown that different visual layouts of questions may produce quite different answers from respondents (Christian and Dillman, 2004; Tourangeau et al., 2004).”