Servitization and operations management: a service dominant-logic approach

By Laura Smith, Roger S. Maull, Irene C. L. Ng. 2014

253 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/1d7a853b824154d9b45fab98bf97030115f4cb9a

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Marketing

1. Vinit Parida
2. Joakim Wincent
3. Sambit Lenka
4. Ferran Vendrell‐Herrero
5. Esteban Lafuente
6. Y. Vaillant
7. David Sjodin
8. Marko Kohtamäki

In Organizational Behavior and Human Resource Management

1. Vinit Parida
2. Joakim Wincent
3. Sambit Lenka
4. Ferran Vendrell‐Herrero
5. Esteban Lafuente
6. Y. Vaillant
7. David Sjodin
8. Rolf Sternberg

Citations in the corpus

• Digitalization Capabilities as Enablers of Value Co‐Creation in Servitizing Firms (2017, background): “Focus on value co-creation and digitalization is gaining momentum in the servitization literature (Lerch & Gotsch, 2015; Parida et al., 2015; Porter & Heppelmann, 2014, Smith et al., 2014).”
• Territorial servitization: Exploring the virtuous circle connecting knowledge-intensive services and new manufacturing businesses (2017, background): “The anticipated benefits of servitization approaches are well documented in the literature, including more stable revenues, higher growth rates and superior long-term profitability (Smith et al., 2014; Cusumano et al., 2015; Rabetino et al., 2015; Visnjic et al., 2016).”